Legal Notice

Last updated: July 28, 2026

This website is owned and operated by BlueRidge Whispers LLC, a small handcrafted home-fragrance business based in Southwest Virginia.

Throughout this website, the terms “BlueRidge Whispers,” “we,” “us,” and “our” refer to BlueRidge Whispers LLC. The terms “you” and “your” refer to visitors, customers, and other users of this website.

By visiting this website, viewing our content, or purchasing our products, you acknowledge that you have reviewed and agree to our applicable store policies, including our Terms of Service, Privacy Policy, Return and Refund Policy, and Shipping Policy.

Business Information

Business name: BlueRidge Whispers LLC
Website: blueridgewhispers.com
Business location: Nickelsville Virginia, United States
Customer service: Please contact us through the contact form provided on our website or at orders@blueridgewhispers.com

Customers may contact us with questions, complaints, order concerns, safety concerns, or requests relating to their personal information.

Handcrafted Products

BlueRidge Whispers products are handcrafted in small batches. Because our products are handmade, minor differences may occur between batches, including variations in color, texture, appearance, wax finish, fragrance intensity, label placement, decoration, and product weight.

These natural variations do not necessarily indicate that a product is defective.

Product photographs are intended to provide a reasonable representation of our products. Colors may appear differently depending on lighting, photography, screen settings, and device displays.

Fragrance Information

Fragrance descriptions are subjective and are provided to help customers understand the intended scent character of a product.

Individual fragrance perception, scent strength, and performance may vary depending on room size, ventilation, warmer type, burning conditions, personal sensitivity, batch variation, and other environmental factors.

We do not guarantee that every customer will perceive a fragrance in the same manner or experience the same fragrance strength.

Product Safety

Customers are responsible for reading and following all instructions and warnings supplied with each product.

Candles, wax melts, fragrance products, car diffusers, soaps, and related products must be used only for their intended purpose.

Never leave a burning candle unattended. Keep candles and warming appliances away from children, pets, drafts, flammable materials, and unstable surfaces.

Do not eat or ingest candles, wax melts, fragrance oils, soaps, car diffusers, or any other BlueRidge Whispers product unless the product is expressly identified and legally sold as an edible product.

Home-fragrance products may resemble or smell similar to food but are not food and are not intended for human or animal consumption.

Stop using any product immediately if it becomes damaged, overheats, behaves unexpectedly, or causes irritation.

Allergies and Sensitivities

Fragranced products and soaps may contain ingredients that cause sensitivity or allergic reactions in some individuals.

Customers should review available ingredient and fragrance information before use. When appropriate, test a small amount before regular use.

Discontinue use if irritation, discomfort, breathing difficulty, or another adverse reaction occurs. Seek appropriate medical assistance when necessary.

BlueRidge Whispers products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Candle Disclaimer

Burn candles only on a stable, level, heat-resistant surface.

Trim the wick as directed before each use. Do not burn a candle longer than the recommended burn period stated in the product instructions.

Do not burn a candle when approximately one-half inch of wax remains at the bottom of the container, or when the container is cracked, chipped, or otherwise damaged.

Glass containers may become hot during use. Do not touch, move, or handle a candle until the flame has been extinguished and the container has cooled completely.

Failure to follow candle-care instructions may increase the risk of fire, smoke, overheating, wick instability, container damage, or personal injury.

Wax Melt Disclaimer

Wax melts are intended for use only with an appropriate wax warmer operated according to the warmer manufacturer’s instructions.

Do not add water, fragrance oil, or another substance to melted wax unless specifically instructed.

Never place wax melts directly on a stove, open flame, candle warmer plate not designed for wax, or another uncontrolled heat source.

Keep melted wax and warming devices away from children, pets, drafts, water, and flammable materials.

Car Diffuser and Car Freshener Disclaimer

Car diffusers and hanging fragrance products must be kept upright and securely closed.

Fragrance oil may damage dashboards, upholstery, plastics, wood, leather, painted surfaces, and other vehicle materials if it leaks or spills.

Do not allow the diffuser, cord, cap, or fragrance oil to interfere with the driver’s view, steering wheel, controls, gear selector, pedals, airbags, or safe operation of the vehicle.

BlueRidge Whispers LLC is not responsible for damage caused by leakage, spills, improper installation, excessive saturation of the diffuser cap, heat exposure, or failure to follow product instructions.

Soap Disclaimer

Handcrafted soap is intended for external use only.

Avoid contact with the eyes and do not ingest. Discontinue use if irritation occurs.

Information provided about individual ingredients is for general informational purposes and is not a medical claim or medical recommendation.

Shipping and Temperature Exposure

Candles, wax melts, soaps, and fragrance products may be affected by heat, freezing temperatures, weather conditions, and extended exposure during shipping or after delivery.

Customers are responsible for monitoring tracking information and promptly retrieving packages after delivery.

Shipping loss, theft, heat damage, breakage, and transit damage are governed by our Shipping Policy and any Shipping Protection selected at checkout.

No Professional Advice

Content published on this website, including blog posts, product descriptions, usage guidance, scent information, and educational materials, is provided for general informational purposes only.

Nothing on this website should be interpreted as medical, legal, financial, chemical-safety, fire-safety, or other professional advice.

Accuracy of Information

We make reasonable efforts to ensure that website information is accurate. However, typographical errors, pricing errors, incorrect descriptions, inventory errors, technical problems, and outdated information may occasionally occur.

We reserve the right to correct errors, update information, limit quantities, cancel affected orders, or refuse an order when permitted by law.

If an order is canceled after payment because of an error or unavailable product, the applicable payment amount will be refunded.

External Links and Third-Party Services

Our website may contain links to, or integrations with, third-party websites and services, including payment processors, installment-payment providers, review platforms, social networks, shipping providers, loyalty programs, and Shipping Protection providers.

BlueRidge Whispers LLC does not control and is not responsible for the content, privacy practices, security, availability, accuracy, or actions of third-party services.

Use of a third-party service may be subject to that provider’s separate terms and policies.

Reviews, Testimonials, and User Content

Customer reviews and testimonials represent the individual experiences and opinions of the persons submitting them.

Results, scent experiences, product preferences, and performance may vary.

Submitting a review, photograph, comment, or other content does not transfer ownership of that content to BlueRidge Whispers LLC. However, when a customer expressly authorizes us to repost or feature submitted content, the customer represents that they have the right to provide that authorization.

We reserve the right to moderate or remove content that is unlawful, threatening, fraudulent, abusive, discriminatory, obscene, infringing, spam, unrelated to the product, or otherwise prohibited by our policies.

We will not remove or suppress a review solely because it expresses a genuine negative opinion.

Intellectual Property

Unless otherwise stated, the content of this website is owned by or licensed to BlueRidge Whispers LLC.

This includes, without limitation:

• The BlueRidge Whispers name and branding
• Logos and design elements
• Product names and scent names
• Product descriptions
• Photographs and graphics
• Labels and packaging designs
• Website text
• Marketing copy
• Videos and social-media content

No website content may be copied, reproduced, modified, distributed, sold, republished, or commercially used without prior written permission, except where permitted by law.

References to third-party trademarks, fragrance names, payment providers, carriers, or platforms remain the property of their respective owners.

Website Availability

We do not guarantee that the website will always be available, uninterrupted, secure, or free from technical errors.

We may modify, suspend, restrict, or discontinue portions of the website or particular services when reasonably necessary.

Limitation of Liability

To the fullest extent permitted by applicable law, BlueRidge Whispers LLC will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from use or misuse of this website or our products.

Nothing in this notice excludes or limits liability that cannot legally be excluded or limited under applicable law.

Customers remain responsible for using products according to all supplied instructions and warnings.

Governing Policies

This Legal Notice should be read together with our:

• Terms of Service
• Privacy Policy
• Return and Refund Policy
• Shipping Policy
• Product instructions and safety warnings
• Any promotion-specific or subscription-specific terms

When a product page contains terms or warnings specific to that product, those product-specific provisions also apply.

Changes to This Notice

We may revise this Legal Notice to reflect changes to our products, services, business practices, website features, or legal obligations.

The revised notice will become effective when published on this website, unless another effective date is stated.

Contact

Questions regarding this Legal Notice, our products, or our store policies may be submitted through the contact form on our website.

Please include your name, order number when applicable, and enough information for us to understand and respond to your request.